Description
We are looking for motivated post-secondary students to join our Visitor Services team as Interpreters for the summer of 2023. The successful applicants will report to the Customer Experience Manager. The Interpreters will work with our front-end staff to greet and assist guests and deliver programming rooted in Northern Plains Indigenous peoples’ cultures, history, and teachings. With a focus on programming, customer service, and education, our Interpreters are essential members of our front-end staff.
The anticipated start date of this position is May 1, 2023.
Responsibilities
- Welcome and inform visitors and guests of programs, exhibits, trails, and regulations
- Track all visitors in the Point of Sale system
- Apply a variety of heritage presentation and interpretation techniques
- Deliver meaningful and captivating in person, virtual, and outreach programming
- Adapt programs to meet specific audience needs and requirements
- Provide recommendations to enhance heritage presentations and interpretive programs
- Maintain the trails, visitor areas, and interactive exhibits
- Ensure excellence in the stewardship of all resources
- Assist in the development and delivery of engaging indoor and outdoor programming for children and adults
Qualifications and Experience
Our ideal candidates are post-secondary student in Indigenous studies, education, hospitality, tourism, biology, archaeology, anthropology, or natural history and must be a returning student in the autumn of 2023. Previous experience conducting presentations or teaching in some format is required. Previous experience teaching youth in a variety of settings is considered an asset, as is a demonstrated knowledge of Indigenous cultures and traditions. Previous experience in public speaking, storytelling and conducting First Nations and Metis dance, fiddle, or singing, as well as valid first aid certification would be considered an asset. Being able to present programs in French, or fluent in additional languages would be considered an asset.
Required Qualifications and Experience
- Must be a returning student for the fall of 2023
- Must have previous experience giving presentations, public speaking, teaching, or delivering programming
- Must have demonstrated knowledge of Northern Plains Indigenous peoples’ culture and traditions
- Must be able to communicate effectively with people of all ages and backgrounds
- Must have excellent written and oral communication skills
- Must be able to deliver programs and perform manual labour in adverse conditions such as heat, rain, and wind, and lift 50 lbs
- Must be able to work independently and as part of our diverse team
- Must be proficient in Microsoft Office
- Must have a positive attitude, willingness to learn, and a commitment to our goals and mission
Preferred Skills
- Experience working with large and small groups of youth in a variety of settings
- Knowledge of Indigenous storytelling and styles of dance, drumming, and singing
- Ability to adapt to new situations and solve problems as they come up
- An attitude that is creative, proactive, high energy, and driven
- First Aid certification
- Experience with behavioural management techniques
- Familiarity with the Saskatchewan Education Curriculum
Position Funding
This position will be funded through the Government of Canada’s Young Canada Works in Heritage Organizations (YCWHO) program. A candidate may be eligible for the YCWHO employment program if they:
- are a Canadian citizen or a permanent resident, or have refugee status in Canada (non-Canadians holding temporary work visas or awaiting permanent status are not eligible);
- are legally entitled to work in Canada;
- are between 16 and 30 years of age at the start of employment;
- are willing to commit to the full duration of the work assignment;
- will not have another full-time job (over 30 hours a week) during the Young Canada Works (YCW) work assignment;
- have been a full-time high school, college, CEGEP or university student (as defined by their education institution) in the semester preceding the YC work assignment; and
- intend to return to full-time studies in the semester following the YCW work assignment.
Note: Priority will be given to graduates that have not previously participated in the YCWHO employment program. This position is funded through a grant and is dependent on funding availability.