Senior Interpreter Job Posting Details

POSITION SUMMARY

We are looking for a motivated individual with a background in and connection to Northern Plains Indigenous cultures, languages, history, education, and excellent customer service skills to join our growing Visitor Services team for a full time Senior Interpreter position!

The successful applicant will work with our front-end staff to train, coach, and deliver educational programming to the public and school groups. They will also work to help develop new interpretive programming, assist with event planning, training, and work with Wanuskewin goals in mind: to grow and develop as a centre of excellence and a place for gathering, sharing and learning. The successful applicant will report to the Customer Experience Manager. With a focus on programming, customer service, and education, our Interpreters are essential members of our Wanuskewin team.

The anticipated start date of this position is September, 2023.

Responsibilities:

• Provide leadership and coaching to improve performance of the Interpretive team
• Assist in the renewal of programs currently offered at Wanuskewin
• Mentor new interpretive guides (summer staff and new staff) into their roles on the team
• Complete special projects as assigned by the Manager
• Demonstrate exceptional work ethic, and mastery of the interpretive programs
• Work effectively and cooperatively with other departments and staff
• Be flexible with work schedule to accommodate special events throughout the year if required
• Welcome and inform visitors and guests of programs, events, exhibits, trails, and regulations
• Assist with issues or concerns related to public health and safety
• Track all visitors in the Point of Sale system
• Apply a variety of heritage presentation and interpretation techniques
• Deliver meaningful and captivating in person and virtual programming
• Adapt programs to meet specific audience needs and requirements
• Provide recommendations to enhance heritage presentations and interpretive programs
• Assist with maintaining the trails, visitor areas, and interactive exhibits
• Ensure excellence in the stewardship of all resources
• Assist in the development and delivery accessible programming for children and adults
• Maintain a safe and enjoyable guest experience while ensuring that all visitors follow our current safety protocols and procedures

QUALIFICATIONS AND EXPERIENCE

Our ideal candidate would be a post-secondary graduate in Indigenous Studies, Education, Tourism, Anthropology, Archaeology, Biology, Environmental Science, or a related area of study. A demonstrated knowledge of and connection to Northern Plains Indigenous peoples’ culture, language, and traditions is essential. Previous experience working in Indigenous tourism, heritage interpretation, or education is an asset. Strong communication skills, and front line experience are essential.

Required qualifications and experience:

• Must have at least 2 years previous experience giving presentations, public speaking, teaching, or delivering programming
• Have demonstrated knowledge of and connection to Northern Plains Indigenous peoples’ culture and traditions
• Be able to communicate effectively with people of all ages and backgrounds
• Have excellent written and oral communication skills
• Must be able to deliver programs and perform manual labour in adverse conditions such as heat, rain, and wind
• Be able to work independently and as part of our diverse team
• Proficient in Microsoft Office Suite
• Must have a positive attitude, willingness to learn, and a commitment to our goals and mission

Preferred skills:

• Experience working with large and small groups of youth in a variety of settings
• Knowledge of Indigenous storytelling and styles of dance, drumming, and singing
• Ability to adapt to new situations and solve problems as they come up
• An attitude that is creative, proactive, high energy, and driven
• First Aid certification
• Experience with behavioural management techniques
• Ability to stand for long periods of time and walk over rough terrain
• Ability to lift 50 pounds
• Familiarity with the Saskatchewan Education Curriculum

HOW TO APPLY

To apply for this position, submit your cover letter and resume with at least three references to humanresources@wanuskewin.com. In your cover letter, describe how your experience and knowledge of Northern Plains Indigenous peoples’ cultures and history, experience with public speaking and program delivery, Indigenous tourism, and customer service would make you an asset to our team.

Successful candidate will be required to produce a Criminal Record Check with Vulnerable Sectors and have reliable transportation prior to commencement of work. Wanuskewin has a priority to hire Indigenous candidates (First Nations, Inuit, or Métis), please note in cover letter if you choose to disclose

Job Type: Full-time Permanent

Schedule:

• we are open 7 days a week, so as a front line position this includes flexibility for shifts weekdays, weekends, and some evenings when required

Work Location: In person on site